Patyrn offers a return policy for items within 30 days of delivery confirmation. Please return the product in its original packaging for a refund of the purchase price once we receive it or confirm its shipment. Note, shipping costs are non-refundable as they are services provided by the United States Postal Service. The responsibility for return shipping lies with the buyer, and Patyrn does not provide return shipping labels.

Exceptions:

• Personalized items featuring names, initials, or custom images are non-returnable and non-refundable. If the item is defective or we sent the wrong model, no return is necessary and we will issue a refund or replacement and cover those costs.

Before finalizing your purchase, a digital preview of your uploaded images is available. We urge you to carefully review the images you submit. Sales of products customized with 'Upload your own image' are final; such personalized items cannot be resold or refurbished.

To ensure the best results, we advise using the highest quality images. This entails uploading the original file directly, rather than utilizing screenshots. If you need help verifying your image, use the contact us below and we can assist. 

Our products are crafted using a sophisticated sublimation process that permanently bonds images to our items. This process begins with our advanced Photoshop techniques applied to a metal substrate. It requires precision, skill, significant pressure, and a temperature of 400°F to create a Patyrn product.

All designs are meticulously developed in Photoshop. Terms such as "Sparkly," "Glittery," or "Leopard Skin" in product titles or descriptions denote the appearance of the design rather than the actual texture, style, or material of the product.

We assure our customers that no physical sparkles or any detachable materials are used in our designs. Instead, we produce a high-quality, flat, permanent image that is resistant to peeling, chipping, or scratching, ensuring the durability and integrity of your item.